Aftercare – Parts & Service with a Smile

We fully appreciate that to many of our customers, time is money, so to us the downtime of your machinery is not acceptable. You can be assured that we offer the best aftersales care in terms of our service department and the supply and fitting of spare parts.

Our expertly trained, highly experienced technicians can carry out servicing and repairs either in our fully equipped workshop or on your premises where our service experts can be with you in next to no time whenever you need assistance. They are equipped with specialist tools which means that no corners are cut and your machinery will receive the exact service that the manufacturers recommend.

For any job you do it’s important that your machinery is performing at its very best.  This is why we always recommend preventative maintenance in the form of servicing. Getting your equipment serviced by an authorised dealer also means it is done according to the manufacture’s guidelines and keeps any warranties valid. Wherever possible, service intervals should be followed and it is a good idea to take advantage of discounted out-of-season servicing during the less busy months. Certain products we offer can also allow you to extend your warranty and these can be negotiated during the purchase of your equipment or added afterwards.

Our services include 

  • Service & repair of all types of agricultural machinery.
  • Tractor power testing, full report with print out.
  • Air Conditioning service and repair.
  • Hydraulics, repair and testing with the latest hi-tech equipment.
  • Winter Service programme, avoid problems during this season.
  • Extended warranty and service plan.

We ensure that our labour prices always remain competitive.  We monitor other dealerships’ prices and try to ensure that we remain on a level with them or if possible cheaper.  We will not however compromise on the quality of our service or the expertise of our technicians and we ensure they are always kept fully up-to-date with all our products and the latest engineering developments by them attending manufacturer supported training programs.

OUR GREAT NEW DEAL FOR TRACTORS AGED  10 YEARS AND OLDER

Design

OVER £1 MILLION WORTH OF PARTS IN STOCK AT OUR PARTS COUNTER AND  ONLINE

To be the top dealership we believe that you must have the very best spare parts department in the business.

That is why ours it at the heart of the company and we continually invest heavily in it to make sure it is both comprehensive and up to date. Our current stock is well worth over £1 million, and our staff have over 100 years of experience between them. You will struggle to find any dealership with greater credentials than that!  Plus, we are open 7 days a week and can distribute the spare parts worldwide by express delivery.

If you require access to the Agco part book to find a product code, please contact us and we will generate a login which can be used on the Agco Parts Book webpage – http://eame.agcopartsbooks.com/

Parts can be ordered online at our dedicated e-commerce store – www.masseyparts.co.uk

AGCO REMAN

QUALITY RE-MANUFACTURED PARTS

In just 3 minutes we take you on a journey through the remanufacturing process for the CVT inserts.

You will see what happens step by step and you will understand why the genuine AGCO Reman solution is so much more than a local repair.

The quality is just as good as new – using only genuine parts.  The experienced technicians who re-build the inserts to the original specification ensure reliability and the test bed is the only one in the world that gives you the assurance that you’re good to go.

Take a look, and be sure to share it with your colleagues and let us know what you think. And don’t forget it’s the same process for all our Reman products.